Shipping Policy

Last Updated: June 2026

Welcome to PlayTimeTreasure.com. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for information regarding processing times, shipping methods, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During peak shopping seasons, promotions, or holidays, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

United States

• Standard Shipping: 5–12 business days

• Express Shipping (if available): 3–7 business days

Canada

• Standard Shipping: 7–15 business days

Europe

• Standard Shipping: 7–20 business days

Australia & New Zealand

• Standard Shipping: 8–20 business days

Rest of the World

• Standard Shipping: 10–25 business days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, package size, and selected shipping method.

From time to time, PlayTimeTreasure.com may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to become available after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

PlayTimeTreasure.com is not responsible for orders lost due to incorrect shipping information supplied by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact our customer support team.

While we will work closely with the shipping carrier to assist in locating your package, PlayTimeTreasure.com cannot guarantee carrier delivery schedules and is not responsible for delays caused by shipping providers.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number

• Photos of the damaged item

• Photos of the shipping packaging

We will review the claim and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Website: PlayTimeTreasure.com

We strive to respond to all inquiries within 1–2 business days.

Thank you for shopping with PlayTimeTreasure.com.